Returns & Exchanges
We want you to love your Boody essentials, which is why we offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, underwear cannot be returned once the packaging has been opened.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with tags still attached.
- 2.Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 3.Pack and Ship
Print your prepaid shipping label and securely pack your items, ensuring the return authorization form is included inside.
- 4.Receive Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.